canprintweb: frequently asked questions

Deutsche Version

What does canprintweb cost?

€0 for setup and software, no subscription, no maintenance contract. You only pay an agreed share per cookie.

Which printer do I need?

A Primera Eddie. You can buy or rent one.

What else do I need?

A Windows PC at the stall, internet and a Stripe or PayPal account.

Do my guests need an app?

No, the kiosk runs in the browser. The QR code at your stall is enough.

Where does the money go?

Straight into your own Stripe or PayPal account. Karley never handles your customers' money.

Which languages does the kiosk speak?

Nine out of the box: German, English, Turkish, Polish, French, Italian, Spanish, Russian and Arabic. You can add more yourself.

What if the internet at the stall drops out?

Your guests keep ordering over their mobile data. Paid orders aren't lost and are printed as soon as the stall PC is back online.

Do my guests get an invoice?

Yes, automatically at handover, by email or to print out.

Does it work under the German small-business scheme?

Yes. canprintweb then issues receipts without VAT.

What happens to my guests' photos?

They stay on the server only until printed and are then deleted automatically.

Can my staff help out?

Yes, with their own logins and restricted permissions.

Who is the seller as far as my guests are concerned?

You are. You enter your legal notice and privacy policy in your profile; a privacy policy template is included.

How quickly can I get started?

Get in touch and we'll set up your address. Then you add your profile, products and payment account – and off you go.

Question not answered? Drop us a line – we'll get back to you quickly and personally.

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